Last updated: 05/02/2026

We want you to feel confident in your purchase. This Refund Policy explains how refunds and returns are handled in line with Australian Consumer Law.

Digital Products

Due to the nature of digital products, all sales are final once access has been provided. This includes downloads, templates, guides, prompts, and online courses.

Refunds will not be provided for change of mind, incorrect purchases, or if you decide the product is not suitable for you. 

Services and Coaching

Payments for services, consulting, coaching, or mentorship are non-refundable once work has commenced or the service has been delivered.

If you need to reschedule a booked service, please contact us with reasonable notice.

Consumer Guarantees

Nothing in this policy excludes your rights under Australian Consumer Law.

You are entitled to a refund or replacement if a product or service:

 • Is faulty or defective

 • Is not as described

 • Does not do what it is reasonably expected to do

Refund Request

If you believe you are entitled to a refund under Australian Consumer Law, please contact us at:

Email: [email protected]

Include your name, order details, and reason for your request.

Processing Refunds

Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.